Shipping & Returns

SHIPPING 

AUSTRALIA
Free shipping over $80.00
$5 flat rate shipping for orders under $80.00 
$10 Express shipping (optional at checkout)


REST OF WORLD
Free worldwide shipping over $80.00
$5 flat rate worldwide shipping for orders under $80.00

Shipping costs calculated at checkout.

RETURNS/EXCHANGES POLICY

Julz Jane is dedicated to customer service and satisfaction. If you are not 100% satisfied with your purchase, you can return it for a refund or exchange, the choice is yours.
Just contact us at: julzjane@outlook.com within 7 days of delivery & ship items back to us within 14 days of delivery. 
Buyers are responsible for return shipping costs. When returning an item for exchange a return post satchel must be included for our team to ship your new piece to you. You MUST include a pre-paid post satchel in with your returned item. All return shipping costs are the responsibility of the customer. So please choose carefully and read all descriptions. Shipping costs are non refundable.
If the item is not returned in its original condition, unworn & unwashed the buyer is responsible for any loss of value.
*Excludes sale Items.
Please follow the care instructions included with your item to prolong the life of your item as we cannot fix colour fading, burring or pulling, fabric deterioration, or any other symptoms of normal wear and tear.